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Service Area
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Oak Creek
Franklin
South Milwaukee
Cudahy
St. Francis
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Welcome to Computer Troubleshooters of Oak Creek!
All new business clients are offered a FREE on-site survey of their current technology structure. This allows the client to learn about the present status of their systems and security levels and to receive recommendations for the proper use and maintenance of their hardware (as well as providing an introduction to our technician and services). After the initial site survey, business clients can choose to either call for support on an as-needed basis or ask our technician to design a maintenance contract to fit their unique needs.
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- Troubleshooting and Repair
- Networking for the home or office
- Wireless Solutions
- Upgrades
- Preventative Maintenance
- Data Backup Solutions
- VOIP/Telephone integration
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- Data Storage and Security
- Internet and email setup and security
- Training
- Security systems integration
- Consulting
- Cabling
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Vision Statement
Our desire is to provide the highest level of professional service to the residential and small business customer so as to assist clients in affordably utilizing their technological resources synergistically. As active members of the community, we are dedicated to treating our neighbors and clients with respect and integrity while offering timely service that builds long-term relationships.
Mission Statement
It is the desire of CTS-Oak Creek to make the lives of the people of our service area more pleasurable by helping them solve all of their technology needs in a timely stress free manner. Allowing them to worry less about technology and have more time to enjoy the things that are most important to them.
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Jim Merkel, Owner Engineer, Has a bachelors degree in Electrical Engineering from M.S.O.E. Twenty years of IT managment experience with small to
large corporations, within retail, distribution, manufacturing, and service industries. Business owner of companies from 2 to 250 employees. Graduate of Cudahy high school, resident of Cudahy-19, Greenfield-3, and Oak Creek-28 years.
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